Hewlett Packard
Hewlett Packard
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What does the printer cartridge problem message on a Hewlett Packard C4780 printer mean exactly?
I have had this printer for a week now and it worked a couple of times and then a "printer cartridge problem" message came up. The cartridges are still new so not run out we've taken them out and put them back in etc. Can anyone let me know what this means? The manual doesn't cover this in troubleshooting. Thanks.
It could mean anything, the cartridges themselves, the cartridge printed circuitry, the circuit board inside the printer etc.
In fact to be honest I have never seen a message like that before.
However seeing that it is only a week old and under warranty, personally I would take it back and get it changed as that should not be giving problems within a week.
As regards the answer about nearly empty cartridges, I wouldn't take much notice of that because that would not be legal under any circumstances for a company to do that.
Especially in the UK under the Consumer Acts.
